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Do I need a COVID entry pass?
Do I need a COVID entry pass? (outside the EU)
Do I need a negative test result to enter the event(s)?
I'm traveling from abroad, do I need a certificate to visit The Netherlands?
An event is postponed, now what?
One of my group members is no longer able to attend. What will happen to my booking?
Refunds & Loyalty vouchers
What is a ‘loyalty voucher’?
How does the ‘loyalty voucher’ work?
Why is the Booking Protect fee not being refunded or added to my voucher value?
Can I still place orders because of the Coronavirus?
Is it safe to buy merchandise?