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New support ticket
Check ticket status
What are the festival dates?
Will the line-up remain the same?
When will The Gathering take place?
Is my 3-days weekend ticket still valid?
When can I enter Defqon.1 with a 3-days weekend ticket?
Primal Energy 2022 - 4-days upgrade
How does the upgrade sale work?
I didn't receive my upgrade information e-mail?
Defqon.1 4-days: Travel & Stay information
Can I upgrade my tickets to premium?
Until which date can I upgrade?
How can I transfer my ticket to someone else?
When we receive the tickets for Defqon.1 2022?
Primal Energy 2022 - General sale
When does the re-sale start?
Will new Tickets & Travel & Stay packages become available?
Travel & Stay
What is the difference between the Pre-setup Tent and the Pick-up Set-up package?
What is the difference between a Tipi Pro, Tipi Basic and a Festipi?
Can my friends visit my accommodation?
Is my deposit included in the package price?
Until what time can I check-in at my accommodation?
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