If you’ve purchased a Ticket or a Hotel Package for QAPITAL: The Alpha State 2021, your order will automatically remain valid for the new date: April 2nd 2022. 


If you can’t make it on April 2rd 2022, we offer you two options: a loyalty voucher or a refund. You will receive a personal mail in which you can select your refund preference soon.


Deadline for submitting your preferred option is February 28 23:59 CET.


Loyalty voucher

The ‘loyalty voucher’ holds a value equal to the amount of your initial order*, which can be used to purchase tickets & travel for all Q-dance events and a wide range of Q-dance related products. The ‘loyalty voucher’ is valid until December 31st 2022, so there will be plenty of opportunities for you to redeem it.


Read more about the 'loyalty voucher' 


Refund

If you have no intention of visiting Q-dance events or purchasing any products until the end of 2022, you can request a refund. Refunds will be processed in March and April 2021.


Read more about the refund procedure