If you've purchased a DEDIQATED Membership, but can't seem to log into the Q-dance app, please try the following steps:
- Please make sure that you are using the same account you used to purchase your membership with
- Go to your profile page (right top corner), scroll down and verify that your member status is Dediqated
- Update your operating system to the latest version
- Log out and try to log in again
If the preceding steps do not resolve the problem:
- Android: clear your cache (Apps -> Q-dance -> Storage -> Clear data)
- IOS: delete & download the app again