Not receiving e-mails, can have multiple reasons. In most cases some e-mails can end up in your spam folder. If you've made sure that our e-mail isn't stuck in your spam folder, please contact us at info@q-dance.com + mention your Order ID & e-mailaddress. Be aware that only the mainbookers received this e-mail. We will try to help you as soon as possible, however responses can be delayed.