Event postponements

An event is postponed, now what?
If additional measures are taken by the government and events are forced to be postponed, we will inform our visitors as soon as possible after the news has...
I can’t make it on the new event date, can I get a refund?
In case you cannot join us at the new date of an event, we are offering you the possibility to exchange your ticket into an ‘loyalty voucher’ or apply for a...
One of my group members is no longer able to attend, what will happen to my booking?
Unfortunately it is not possible to break down orders; we can only process entire orders.
I live in an affected area and cannot travel, can I get a refund?
We regret your situation. If the event you have purchased tickets for is taking place as scheduled, we are not able to provide a refund at this stage.