Refunds

What is a ‘loyalty voucher’?
A ‘loyalty voucher’ holds a value equal to the amount of your initial order, which can be used to purchase tickets & travel for all Q-dance events and a...
How does the ‘loyalty voucher’ work?
A ‘loyalty voucher’ holds a value equal to the amount of your original order plus service fees (excluding merchandise, shipment costs and/or Booking Protect...
I would like a refund, how does this work?
The refunds go per order, not per ticket. It's not an option to refund a part of your order. Please send an e-mail to info@q-dance.com with your refund...
Why is the Booking Protect fee not being refunded or added to my voucher value?
Booking Protect is a protection service, which starts immediately after you’ve placed your order. It is from this time on that if anything were to happen in...