Refunds & Loyalty vouchers

What is a ‘loyalty voucher’?
A ‘loyalty voucher’ holds a value equal to the amount of your initial order, which can be used to purchase tickets & travel for all Q-dance events and a...
How does the ‘loyalty voucher’ work?
A ‘loyalty voucher’ is equal to the amount of your original order plus service fees (excluding merchandise, shipment costs, and/or Booking Protect). With t...
Why is the Booking Protect fee not being refunded or added to my voucher value?
Booking Protect is a protection service, that starts immediately after you’ve placed your order. It is from this time on that if anything were to happen in ...